DMZ GRADAČAC

Complete redesign and development of the official website for JZU Dom zdravlja Gradačac, improving digital accessibility and patient information flow.

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Industry Public Healthcare Sector
Services UI/UX Design, Web Development, and Patient Experience Optimization
Year 2022

Project Overview & Challenge

The successful completion of the comprehensive redesign and technical optimization of the web platform for JZU Dom zdravlja Gradačac, a leading public healthcare institution, has enabled patients to access critical medical information quickly and easily.

The primary challenge was structuring a vast amount of content encompassing over twenty medical departments, local clinics, and daily patient announcements. It was essential to design an intuitive interface that allows elderly and visually impaired users to navigate easily, while ensuring fast access to public procurement documents, job openings, and patient guidelines.

Tailored Solution & Technological Approach

Our expert team approached the solution through a detailed analysis of the public healthcare sector and the specific needs of its diverse user base.

  • Patient-centric UI/UX design: We created a clean, transparent, and fully responsive design that simplifies navigation through complex medical departments and services.
  • Accessibility optimization: We implemented high accessibility standards to ensure all patients, regardless of digital literacy, can easily find information.
  • Structured information architecture: We developed a logical layout separating emergency alerts, patient notifications, and administrative documents.

Key Features

  • Comprehensive department directory: Enabled a quick and detailed overview of all medical services, including direct contact details and working hours.
  • Document management system: Integrated a stable module for downloading public tenders, job vacancies, and patient forms in PDF and Word formats.
  • Prominent emergency contacts: Designed highly visible emergency call-to-action elements that remain accessible at all times on mobile devices.

Delivered Results

The new website for JZU Dom zdravlja Gradačac has significantly improved communication between the institution and the local community. The optimized structure has reduced the load on phone services as citizens can now easily find answers online, while the modern technical foundation guarantees stability, security, and exceptional loading speeds across all devices.